United Bank & Capital Trust Company

FirstNet CSR I

US-KY
1 week ago(12/6/2017 10:09 AM)
Job ID
2017-1774
# Positions
1
Category
Customer Service/Support

Overview

United Bank & Capital Trust Co.

Heartland Market - FirstNet

Full-time Position

 

To provide excellent customer service and assistance to consumers and finance companies regarding the establishment and maintenance of allotment accounts

Responsibilities

  • Sell all bank services
  • Attend Bank training and meetings as required
  • Other functions and responsibilities may be added at the company’s discretion

Qualifications

  • High school Diploma or GED required
  • Excellent oral, written and interpersonal communication skills
  • Proficient computer, MS office and specialized allotment program skills
  • Strong ability to use good judgment, discretion and confidentiality in all phases of work
  • Proven ability to focus and multi-task in a call center environment
  • Excellent telephone and customer service skills in a Beyond Service Environment

 

 

SPECIAL REQUIREMENTS

  • Ability to work extended hours during end of month and biweekly processing
  • Ability to sit for extended periods of time

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